See What's Under the Hood

CaseBuddy handles the full intake conversation, extracts structured data, scores viability, and delivers case-ready summaries to your dashboard. Here's exactly how each piece works.

The Visitor Experience

Your Visitors Get a Conversation, Not a Form

When a visitor clicks your consultation button, they choose how they want to communicate — voice or text. Either way, they get a real conversation, not a form with blank fields.

The AI greets them in your firm’s voice, asks what brought them in, and follows up based on what they say. If details are vague, it asks for specifics. If something’s unclear, it clarifies. The conversation flows naturally — visitors describe their situation the way they’d describe it to you.

When the conversation is complete, the visitor receives confirmation that their information has been received and that someone from the firm will follow up. They leave knowing they were heard.

Comparison: a traditional contact form vs. the CaseBuddy conversation widget

See It in Action

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